diff --git a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.cpp b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.cpp
index 06e27ace..ecd8e38d 100644
--- a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.cpp
+++ b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.cpp
@@ -53,6 +53,7 @@ void GRPCQtProxy::connectSignals() {
     connect(this, &GRPCQtProxy::logoutUserReceived, &usersTab, &UsersTab::logoutUser);
     connect(this, &GRPCQtProxy::setUserSplitModeReceived, &usersTab, &UsersTab::setUserSplitMode);
     connect(this, &GRPCQtProxy::configureUserAppleMailReceived, &usersTab, &UsersTab::configureUserAppleMail);
+    connect(this, &GRPCQtProxy::sendBadEventUserFeedbackReceived, &usersTab, &UsersTab::processBadEventUserFeedback);
 }
 
 
@@ -178,6 +179,15 @@ void GRPCQtProxy::setUserSplitMode(QString const &userID, bool makeItActive) {
 }
 
 
+//****************************************************************************************************************************************************
+/// \param[in] userID The userID.
+/// \param[in] doResync Did the user request a resync?
+//****************************************************************************************************************************************************
+void GRPCQtProxy::sendBadEventUserFeedback(QString const &userID, bool doResync) {
+    emit sendBadEventUserFeedbackReceived(userID, doResync);
+}
+
+
 //****************************************************************************************************************************************************
 /// \param[in] userID The userID.
 //****************************************************************************************************************************************************
diff --git a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.h b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.h
index b424ceed..783cee0b 100644
--- a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.h
+++ b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCQtProxy.h
@@ -52,6 +52,7 @@ public: // member functions.
     void setDiskCachePath(QString const &path); ///< Forwards a setDiskCachePath call via a Qt signal.
     void setIsAutomaticUpdateOn(bool on); ///< Forwards a SetIsAutomaticUpdateOn call via a Qt signal.
     void setUserSplitMode(QString const &userID, bool makeItActive); ///< Forwards a setUserSplitMode call via a Qt signal.
+    void sendBadEventUserFeedback(QString const &userID, bool doResync); ///< Forwards a sendBadEventUserFeedback call via a Qt signal.
     void logoutUser(QString const &userID); ///< Forwards a logoutUser call via a Qt signal.
     void removeUser(QString const &userID); ///< Forwards a removeUser call via a Qt signal.
     void configureUserAppleMail(QString const &userID, QString const &address); ///< Forwards a configureUserAppleMail call via a Qt signal.
@@ -72,6 +73,7 @@ signals:
     void setDiskCachePathReceived(QString const &path); ///< Signal for the setDiskCachePath gRPC call.
     void setIsAutomaticUpdateOnReceived(bool on); ///< Signal for the SetIsAutomaticUpdateOn gRPC call.
     void setUserSplitModeReceived(QString const &userID, bool makeItActive); ///< Signal for the SetUserSplitModeReceived gRPC call.
+    void sendBadEventUserFeedbackReceived(QString const &userID, bool doResync); ///< Signal for the SendBadEventUserFeedback gRPC call.
     void logoutUserReceived(QString const &userID); ///< Signal for the LogoutUserReceived gRPC call.
     void removeUserReceived(QString const &userID); ///< Signal for the RemoveUserReceived gRPC call.
     void configureUserAppleMailReceived(QString const &userID, QString const &address); ///< Signal for the ConfigureAppleMail gRPC call.
diff --git a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.cpp b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.cpp
index 36c7a0ef..7ffd5424 100644
--- a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.cpp
+++ b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.cpp
@@ -694,6 +694,17 @@ Status GRPCService::SetUserSplitMode(ServerContext *, UserSplitModeRequest const
 }
 
 
+//****************************************************************************************************************************************************
+/// \param[in] request The request.
+/// \return The status for the call.
+//****************************************************************************************************************************************************
+Status GRPCService::SendBadEventUserFeedback(ServerContext *, UserBadEventFeedbackRequest const *request, Empty *) {
+    app().log().debug(__FUNCTION__);
+    qtProxy_.sendBadEventUserFeedback(QString::fromStdString(request->userid()), request->doresync());
+    return Status::OK;
+}
+
+
 //****************************************************************************************************************************************************
 /// \param[in] request The request.
 /// \return The status for the call.
diff --git a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.h b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.h
index 9c2a390c..c3c4aea4 100644
--- a/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.h
+++ b/internal/frontend/bridge-gui/bridge-gui-tester/GRPCService.h
@@ -88,12 +88,12 @@ public: // member functions.
     grpc::Status GetUserList(::grpc::ServerContext *, ::google::protobuf::Empty const *, ::grpc::UserListResponse *response) override;
     grpc::Status GetUser(::grpc::ServerContext *, ::google::protobuf::StringValue const *request, ::grpc::User *response) override;
     grpc::Status SetUserSplitMode(::grpc::ServerContext *, ::grpc::UserSplitModeRequest const *request, ::google::protobuf::Empty *) override;
+    grpc::Status SendBadEventUserFeedback(::grpc::ServerContext *context, ::grpc::UserBadEventFeedbackRequest const *request, ::google::protobuf::Empty *response) override;
     grpc::Status LogoutUser(::grpc::ServerContext *, ::google::protobuf::StringValue const *request, ::google::protobuf::Empty *) override;
     grpc::Status RemoveUser(::grpc::ServerContext *, ::google::protobuf::StringValue const *request, ::google::protobuf::Empty *) override;
     grpc::Status ConfigureUserAppleMail(::grpc::ServerContext *, ::grpc::ConfigureAppleMailRequest const *request, ::google::protobuf::Empty *) override;
     grpc::Status RunEventStream(::grpc::ServerContext *ctx, ::grpc::EventStreamRequest const *request, ::grpc::ServerWriter<::grpc::StreamEvent> *writer) override;
     grpc::Status StopEventStream(::grpc::ServerContext *, ::google::protobuf::Empty const *, ::google::protobuf::Empty *) override;
-
     bool sendEvent(bridgepp::SPStreamEvent const &event); ///< Queue an event for sending through the event stream.
 
 private: // member functions
diff --git a/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.cpp b/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.cpp
index 6bce0797..9c59083d 100644
--- a/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.cpp
+++ b/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.cpp
@@ -144,9 +144,6 @@ void UsersTab::onSendUserBadEvent() {
         app().log().error(QString("%1 failed. User is already signed out").arg(__FUNCTION__));
     }
 
-    user->setState(UserState::SignedOut);
-    users_.touch(index);
-
     GRPCService &grpc = app().grpc();
     if (grpc.isStreaming()) {
         QString const userID = user->id();
@@ -344,5 +341,13 @@ void UsersTab::removeUser(QString const &userID) {
 //****************************************************************************************************************************************************
 void UsersTab::configureUserAppleMail(QString const &userID, QString const &address) {
     app().log().info(QString("Apple mail configuration was requested for user %1, address %2").arg(userID, address));
-
+}
+
+
+//****************************************************************************************************************************************************
+/// \param[in] userID The userID.
+/// \param[in] doResync Did the user request a resync?
+//****************************************************************************************************************************************************
+void UsersTab::processBadEventUserFeedback(QString const &userID, bool doResync) {
+    app().log().info(QString("Feedback received for bad event: doResync = %1, userID = %2").arg(doResync ? "true" : "false", userID));
 }
diff --git a/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.h b/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.h
index 94258b86..e137c2bc 100644
--- a/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.h
+++ b/internal/frontend/bridge-gui/bridge-gui-tester/Tabs/UsersTab.h
@@ -54,6 +54,7 @@ public slots:
     void logoutUser(QString const &userID); ///< slot for the logging out of a user.
     void removeUser(QString const &userID); ///< Slot for the removal of a user.
     void configureUserAppleMail(QString const &userID, QString const &address); ///< Slot for the configuration of Apple mail.
+    void processBadEventUserFeedback(QString const& userID, bool doResync); ///< Slot for the reception of a bad event user feedback.
 
 private slots:
     void onAddUserButton(); ///< Add a user to the user list.
diff --git a/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp b/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp
index 66edd2c5..b2bd2373 100644
--- a/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp
+++ b/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp
@@ -815,6 +815,17 @@ void QMLBackend::setMailServerSettings(int imapPort, int smtpPort, bool useSSLFo
 }
 
 
+//****************************************************************************************************************************************************
+/// \param[in] userID The userID.
+/// \param[in] doResync Did the user request a resync.
+//****************************************************************************************************************************************************
+void QMLBackend::sendBadEventUserFeedback(QString const &userID, bool doResync) {
+    HANDLE_EXCEPTION(
+        app().grpc().sendBadEventUserFeedback(userID, doResync);
+    )
+}
+
+
 //****************************************************************************************************************************************************
 /// \param[in] imapPort The IMAP port.
 /// \param[in] smtpPort The SMTP port.
@@ -874,12 +885,11 @@ void QMLBackend::onUserBadEvent(QString const &userID, QString const &errorMessa
     HANDLE_EXCEPTION(
         SPUser const user = users_->getUserWithID(userID);
         if (!user)
-            app().log().error(QString("Received bad event for unknown user %1").arg(user->id()));
-        user->setState(UserState::SignedOut);
-        emit userBadEvent(
-            tr("Internal error: %1 was automatically logged out. Please log in again or report this problem if the issue persists.").arg(user->primaryEmailOrUsername()),
-            errorMessage
-            );
+            app().log().error(QString("Received bad event for unknown user %1: %2").arg(user->id(), errorMessage));
+//        user->setState(UserState::SignedOut);
+        emit userBadEvent(userID,
+            tr("Bridge ran into an internal error and it is not able to proceed with the account %1. Synchronize your local database now or logout"
+               " to do it later. Synchronization time depends on the size of your mailbox.").arg(user->primaryEmailOrUsername()));
         emit selectUser(userID);
         emit showMainWindow();
     )
diff --git a/internal/frontend/bridge-gui/bridge-gui/QMLBackend.h b/internal/frontend/bridge-gui/bridge-gui/QMLBackend.h
index d02ba37b..caa6bb25 100644
--- a/internal/frontend/bridge-gui/bridge-gui/QMLBackend.h
+++ b/internal/frontend/bridge-gui/bridge-gui/QMLBackend.h
@@ -173,6 +173,7 @@ public slots: // slot for signals received from QML -> To be forwarded to Bridge
     void onResetFinished(); ///< Slot for the reset finish signal.
     void onVersionChanged(); ///< Slot for the version change signal.
     void setMailServerSettings(int imapPort, int smtpPort, bool useSSLForIMAP, bool useSSLForSMTP) const; ///< Forwards a connection mode change request from QML to gRPC
+    void sendBadEventUserFeedback(QString const &userID, bool doResync); ///< Slot the providing user feedback for a bad event.
 
 public slots: // slot for signals received from gRPC that need transformation instead of simple forwarding
     void onMailServerSettingsChanged(int imapPort, int smtpPort, bool useSSLForIMAP, bool useSSLForSMTP); ///< Slot for the ConnectionModeChanged gRPC event.
@@ -222,7 +223,7 @@ signals: // Signals received from the Go backend, to be forwarded to QML
     void addressChangedLogout(QString const &address); ///< Signal for the 'addressChangedLogout' gRPC stream event.
     void apiCertIssue(); ///< Signal for the 'apiCertIssue' gRPC stream event.
     void userDisconnected(QString const &username); ///< Signal for the 'userDisconnected' gRPC stream event.
-    void userBadEvent(QString const &description, QString const &errorMessage); ///< Signal for the 'userBadEvent' gRPC stream event.
+    void userBadEvent(QString const &userID, QString const &description); ///< Signal for the 'userBadEvent' gRPC stream event.
     void internetOff(); ///< Signal for the 'internetOff' gRPC stream event.
     void internetOn(); ///< Signal for the 'internetOn' gRPC stream event.
     void resetFinished(); ///< Signal for the 'resetFinished' gRPC stream event.
diff --git a/internal/frontend/bridge-gui/bridge-gui/qml/Notifications/Notifications.qml b/internal/frontend/bridge-gui/bridge-gui/qml/Notifications/Notifications.qml
index f7ac3d20..3cdd5ff9 100644
--- a/internal/frontend/bridge-gui/bridge-gui/qml/Notifications/Notifications.qml
+++ b/internal/frontend/bridge-gui/bridge-gui/qml/Notifications/Notifications.qml
@@ -1103,43 +1103,39 @@ QtObject {
     }
 
     property Notification userBadEvent: Notification {
-        title: qsTr("Your account was logged out")
+        title: qsTr("Internal error")
         brief: title
         description: "#PlaceHolderText"
         icon: "./icons/ic-exclamation-circle-filled.svg"
         type: Notification.NotificationType.Danger
         group: Notifications.Group.Connection | Notifications.Group.Dialogs
 
-        property var bugReportMsg: "Reporting an issue:\n\n\"%1\"\n\nError: %2\n\nThe issue persists even after loggin back in."
-        property var errorMessage: ""
+        property var userID: ""
 
         Connections {
             target: Backend
-            function onUserBadEvent(description, errorMessage) {
-                root.userBadEvent.description = description
-                root.userBadEvent.errorMessage = errorMessage
+            function onUserBadEvent(userID, errorMessage) {
+                root.userBadEvent.userID = userID
+                root.userBadEvent.description = errorMessage
                 root.userBadEvent.active = true
             }
         }
 
         action: [
             Action {
-                text: qsTr("OK")
+                text: qsTr("Synchronize")
 
                 onTriggered: {
+                    Backend.sendBadEventUserFeedback(root.userBadEvent.userID, true)
                     root.userBadEvent.active = false
                 }
             },
 
             Action {
-                text: qsTr("Report")
+                text: qsTr("Logout")
 
                 onTriggered: {
-                    root.frontendMain.showBugReportAndPrefill(
-                        root.userBadEvent.bugReportMsg.
-                        arg( root.userBadEvent.description).
-                        arg(root.userBadEvent.errorMessage)
-                    )
+                    Backend.sendBadEventUserFeedback(root.userBadEvent.userID, false)
                     root.userBadEvent.active = false
                 }
             }
diff --git a/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.cpp b/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.cpp
index adcc145c..ff7df494 100644
--- a/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.cpp
+++ b/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.cpp
@@ -675,6 +675,18 @@ grpc::Status GRPCClient::setUserSplitMode(QString const &userID, bool active) {
 }
 
 
+//****************************************************************************************************************************************************
+/// \param[in] userID The userID.
+/// \param[in] doResync Did the user request a resync.
+//****************************************************************************************************************************************************
+grpc::Status GRPCClient::sendBadEventUserFeedback(QString const &userID, bool doResync) {
+    UserBadEventFeedbackRequest request;
+    request.set_userid(userID.toStdString());
+    request.set_doresync(doResync);
+    return this->logGRPCCallStatus(stub_->SendBadEventUserFeedback(this->clientContext().get(), request, &empty), __FUNCTION__);
+}
+
+
 //****************************************************************************************************************************************************
 /// \param[out] outUsers The user list.
 /// \return The status code for the gRPC call.
diff --git a/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.h b/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.h
index 0484ad25..e16451e6 100644
--- a/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.h
+++ b/internal/frontend/bridge-gui/bridgepp/bridgepp/GRPC/GRPCClient.h
@@ -173,6 +173,7 @@ public: // user related calls
     grpc::Status removeUser(QString const &userID); ///< Performs the 'removeUser' call.
     grpc::Status configureAppleMail(QString const &userID, QString const &address); ///< Performs the 'configureAppleMail' call.
     grpc::Status setUserSplitMode(QString const &userID, bool active); ///< Performs the 'SetUserSplitMode' call.
+    grpc::Status sendBadEventUserFeedback(QString const& userID, bool doResync); ///< Performs the 'SendBadEventUserFeedback' call.
 
 signals:
     void toggleSplitModeFinished(QString const &userID);