diff --git a/go.mod b/go.mod
index 05281c68..fba5154f 100644
--- a/go.mod
+++ b/go.mod
@@ -9,7 +9,7 @@ require (
 	github.com/Masterminds/semver/v3 v3.2.0
 	github.com/ProtonMail/gluon v0.17.1-0.20240514133734-79cdd0fec41c
 	github.com/ProtonMail/go-autostart v0.0.0-20210130080809-00ed301c8e9a
-	github.com/ProtonMail/go-proton-api v0.4.1-0.20240821081056-dd607af0f917
+	github.com/ProtonMail/go-proton-api v0.4.1-0.20240827122236-ca6bb6449bba
 	github.com/ProtonMail/gopenpgp/v2 v2.7.4-proton
 	github.com/PuerkitoBio/goquery v1.8.1
 	github.com/abiosoft/ishell v2.0.0+incompatible
diff --git a/go.sum b/go.sum
index c4dd64ba..041fe488 100644
--- a/go.sum
+++ b/go.sum
@@ -46,6 +46,12 @@ github.com/ProtonMail/go-proton-api v0.4.1-0.20240819131705-149e50199c5b h1:zifG
 github.com/ProtonMail/go-proton-api v0.4.1-0.20240819131705-149e50199c5b/go.mod h1:3A0cpdo0BIenIPjTG6u8EbzJ8uuJy7rVvM/NaynjCKA=
 github.com/ProtonMail/go-proton-api v0.4.1-0.20240821081056-dd607af0f917 h1:Ma6PfXFDuw7rYYq28FXNW6ubhYquRUmBuLyZrjJWHUE=
 github.com/ProtonMail/go-proton-api v0.4.1-0.20240821081056-dd607af0f917/go.mod h1:3A0cpdo0BIenIPjTG6u8EbzJ8uuJy7rVvM/NaynjCKA=
+github.com/ProtonMail/go-proton-api v0.4.1-0.20240822150235-7a6190889179 h1:6Xo0iRYa4GBgZ2HA+IR3KdqiML8Z10h2F9TYe+9n1+M=
+github.com/ProtonMail/go-proton-api v0.4.1-0.20240822150235-7a6190889179/go.mod h1:3A0cpdo0BIenIPjTG6u8EbzJ8uuJy7rVvM/NaynjCKA=
+github.com/ProtonMail/go-proton-api v0.4.1-0.20240827084449-71096377c391 h1:PW6bE+mhsfAx4+wDCCNjhFrCNiiuMjY6j7RwqRUdPKI=
+github.com/ProtonMail/go-proton-api v0.4.1-0.20240827084449-71096377c391/go.mod h1:3A0cpdo0BIenIPjTG6u8EbzJ8uuJy7rVvM/NaynjCKA=
+github.com/ProtonMail/go-proton-api v0.4.1-0.20240827122236-ca6bb6449bba h1:QtDxgIbgPqRQg7VT+nIUJlaOyNFAoGyg59oW3Hji/0A=
+github.com/ProtonMail/go-proton-api v0.4.1-0.20240827122236-ca6bb6449bba/go.mod h1:3A0cpdo0BIenIPjTG6u8EbzJ8uuJy7rVvM/NaynjCKA=
 github.com/ProtonMail/go-smtp v0.0.0-20231109081432-2b3d50599865 h1:EP1gnxLL5Z7xBSymE9nSTM27nRYINuvssAtDmG0suD8=
 github.com/ProtonMail/go-smtp v0.0.0-20231109081432-2b3d50599865/go.mod h1:qm27SGYgoIPRot6ubfQ/GpiPy/g3PaZAVRxiO/sDUgQ=
 github.com/ProtonMail/go-srp v0.0.7 h1:Sos3Qk+th4tQR64vsxGIxYpN3rdnG9Wf9K4ZloC1JrI=
diff --git a/internal/bridge/bridge.go b/internal/bridge/bridge.go
index e18270c3..79d76426 100644
--- a/internal/bridge/bridge.go
+++ b/internal/bridge/bridge.go
@@ -45,6 +45,7 @@ import (
 	"github.com/ProtonMail/proton-bridge/v3/internal/safe"
 	"github.com/ProtonMail/proton-bridge/v3/internal/sentry"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/imapsmtpserver"
+	"github.com/ProtonMail/proton-bridge/v3/internal/services/observability"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/syncservice"
 	"github.com/ProtonMail/proton-bridge/v3/internal/telemetry"
 	"github.com/ProtonMail/proton-bridge/v3/internal/unleash"
@@ -137,8 +138,12 @@ type Bridge struct {
 
 	serverManager *imapsmtpserver.Service
 	syncService   *syncservice.Service
+
 	// unleashService is responsible for polling the feature flags and caching
 	unleashService *unleash.Service
+
+	// observabilityService is responsible for handling calls to the observability system
+	observabilityService *observability.Service
 }
 
 var logPkg = logrus.WithField("pkg", "bridge") //nolint:gochecknoglobals
@@ -300,6 +305,8 @@ func newBridge(
 		syncService: syncservice.NewService(reporter, panicHandler),
 
 		unleashService: unleashService,
+
+		observabilityService: observability.NewService(ctx, panicHandler),
 	}
 
 	bridge.serverManager = imapsmtpserver.NewService(context.Background(),
@@ -329,6 +336,8 @@ func newBridge(
 
 	bridge.unleashService.Run()
 
+	bridge.observabilityService.Run()
+
 	return bridge, nil
 }
 
@@ -456,6 +465,9 @@ func (bridge *Bridge) GetErrors() []error {
 func (bridge *Bridge) Close(ctx context.Context) {
 	logPkg.Info("Closing bridge")
 
+	// Stop observability service
+	bridge.observabilityService.Stop()
+
 	// Stop heart beat before closing users.
 	bridge.heartbeat.stop()
 
@@ -690,3 +702,7 @@ func GetUpdatedCachePath(gluonDBPath, gluonCachePath string) string {
 func (bridge *Bridge) GetFeatureFlagValue(key string) bool {
 	return bridge.unleashService.GetFlagValue(key)
 }
+
+func (bridge *Bridge) PushObservabilityMetric(metric proton.ObservabilityMetric) {
+	bridge.observabilityService.AddMetric(metric)
+}
diff --git a/internal/bridge/observability_test.go b/internal/bridge/observability_test.go
new file mode 100644
index 00000000..4cd7921d
--- /dev/null
+++ b/internal/bridge/observability_test.go
@@ -0,0 +1,97 @@
+// Copyright (c) 2024 Proton AG
+//
+// This file is part of Proton Mail Bridge.
+//
+// Proton Mail Bridge is free software: you can redistribute it and/or modify
+// it under the terms of the GNU General Public License as published by
+// the Free Software Foundation, either version 3 of the License, or
+// (at your option) any later version.
+//
+// Proton Mail Bridge is distributed in the hope that it will be useful,
+// but WITHOUT ANY WARRANTY; without even the implied warranty of
+// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+// GNU General Public License for more details.
+//
+// You should have received a copy of the GNU General Public License
+// along with Proton Mail Bridge.  If not, see <https://www.gnu.org/licenses/>.
+
+package bridge_test
+
+import (
+	"testing"
+	"time"
+
+	"github.com/ProtonMail/go-proton-api"
+	"github.com/ProtonMail/go-proton-api/server"
+	"github.com/ProtonMail/proton-bridge/v3/internal/bridge"
+	"github.com/ProtonMail/proton-bridge/v3/internal/services/observability"
+	"github.com/stretchr/testify/require"
+	"golang.org/x/net/context"
+)
+
+func TestBridge_Observability(t *testing.T) {
+	testMetric := proton.ObservabilityMetric{
+		Name:      "test1",
+		Version:   1,
+		Timestamp: time.Now().Unix(),
+		Data:      nil,
+	}
+
+	withEnv(t, func(ctx context.Context, s *server.Server, netCtl *proton.NetCtl, locator bridge.Locator, vaultKey []byte) {
+		throttlePeriod := time.Millisecond * 500
+		observability.ModifyThrottlePeriod(throttlePeriod)
+
+		withBridge(ctx, t, s.GetHostURL(), netCtl, locator, vaultKey, func(bridge *bridge.Bridge, _ *bridge.Mocks) {
+			require.NoError(t, getErr(bridge.LoginFull(ctx, username, password, nil, nil)))
+
+			bridge.PushObservabilityMetric(testMetric)
+			time.Sleep(time.Millisecond * 50) // Wait for the metric to be sent
+			require.Equal(t, 1, len(s.GetObservabilityStatistics().Metrics))
+
+			for i := 0; i < 10; i++ {
+				time.Sleep(time.Millisecond * 5) // Minor delay between each so our tests aren't flaky
+				bridge.PushObservabilityMetric(testMetric)
+			}
+			// We should still have only 1 metric sent as the throttleDuration has not passed
+			require.Equal(t, 1, len(s.GetObservabilityStatistics().Metrics))
+
+			// Wait for throttle duration to pass; we should have our remaining metrics posted
+			time.Sleep(throttlePeriod)
+			require.Equal(t, 11, len(s.GetObservabilityStatistics().Metrics))
+
+			// Wait for the throttle duration to reset; i.e. so we have enough time to send a request immediately
+			time.Sleep(throttlePeriod)
+			for i := 0; i < 10; i++ {
+				time.Sleep(time.Millisecond * 5)
+				bridge.PushObservabilityMetric(testMetric)
+			}
+			// We should only have one additional metric sent immediately
+			require.Equal(t, 12, len(s.GetObservabilityStatistics().Metrics))
+
+			// Wait for the others to be sent
+			time.Sleep(throttlePeriod)
+			require.Equal(t, 21, len(s.GetObservabilityStatistics().Metrics))
+
+			// Spam the endpoint a bit
+			for i := 0; i < 300; i++ {
+				if i < 200 {
+					time.Sleep(time.Millisecond * 10)
+				}
+				bridge.PushObservabilityMetric(testMetric)
+			}
+
+			// Ensure we've sent all metrics
+			time.Sleep(throttlePeriod)
+
+			observabilityStats := s.GetObservabilityStatistics()
+			require.Equal(t, 321, len(observabilityStats.Metrics))
+
+			// Verify that each request had a throttleDuration time difference between each request
+			for i := 0; i < len(observabilityStats.RequestTime)-1; i++ {
+				tOne := observabilityStats.RequestTime[i]
+				tTwo := observabilityStats.RequestTime[i+1]
+				require.True(t, tTwo.Sub(tOne).Abs() > throttlePeriod)
+			}
+		})
+	})
+}
diff --git a/internal/bridge/user.go b/internal/bridge/user.go
index 82b29b55..04455822 100644
--- a/internal/bridge/user.go
+++ b/internal/bridge/user.go
@@ -566,6 +566,7 @@ func (bridge *Bridge) addUserWithVault(
 		bridge.serverManager,
 		&bridgeEventSubscription{b: bridge},
 		bridge.syncService,
+		bridge.observabilityService,
 		syncSettingsPath,
 		isNew,
 	)
diff --git a/internal/services/observability/service.go b/internal/services/observability/service.go
new file mode 100644
index 00000000..d57f6d94
--- /dev/null
+++ b/internal/services/observability/service.go
@@ -0,0 +1,279 @@
+// Copyright (c) 2024 Proton AG
+//
+// This file is part of Proton Mail Bridge.
+//
+// Proton Mail Bridge is free software: you can redistribute it and/or modify
+// it under the terms of the GNU General Public License as published by
+// the Free Software Foundation, either version 3 of the License, or
+// (at your option) any later version.
+//
+// Proton Mail Bridge is distributed in the hope that it will be useful,
+// but WITHOUT ANY WARRANTY; without even the implied warranty of
+// MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+// GNU General Public License for more details.
+//
+// You should have received a copy of the GNU General Public License
+// along with Proton Mail Bridge.  If not, see <https://www.gnu.org/licenses/>.
+
+package observability
+
+import (
+	"context"
+	"sync"
+	"time"
+
+	"github.com/ProtonMail/gluon/async"
+	"github.com/ProtonMail/go-proton-api"
+	"github.com/ProtonMail/proton-bridge/v3/internal/services/telemetry"
+	"github.com/sirupsen/logrus"
+)
+
+// Non-const for testing.
+var throttleDuration = 5 * time.Second //nolint:gochecknoglobals
+
+const (
+	maxStorageSize = 5000
+	maxBatchSize   = 1000
+)
+
+type client struct {
+	isTelemetryEnabled func(context.Context) bool
+	sendMetrics        func(context.Context, proton.ObservabilityBatch) error
+}
+
+type Service struct {
+	ctx    context.Context
+	cancel context.CancelFunc
+
+	panicHandler async.PanicHandler
+
+	lastDispatch        time.Time
+	isDispatchScheduled bool
+
+	signalDataArrived chan struct{}
+	signalDispatch    chan struct{}
+
+	log *logrus.Entry
+
+	metricStore     []proton.ObservabilityMetric
+	metricStoreLock sync.Mutex
+
+	userClientStore     map[string]*client
+	userClientStoreLock sync.Mutex
+}
+
+func NewService(ctx context.Context, panicHandler async.PanicHandler) *Service {
+	ctx, cancel := context.WithCancel(ctx)
+
+	service := &Service{
+		ctx:    ctx,
+		cancel: cancel,
+
+		panicHandler: panicHandler,
+
+		lastDispatch: time.Now().Add(-throttleDuration),
+
+		signalDataArrived: make(chan struct{}, 1),
+		signalDispatch:    make(chan struct{}, 1),
+
+		log: logrus.WithFields(logrus.Fields{"pkg": "observability"}),
+
+		metricStore: make([]proton.ObservabilityMetric, 0),
+
+		userClientStore: make(map[string]*client),
+	}
+
+	return service
+}
+
+func (s *Service) Run() {
+	s.log.Info("Starting service")
+	go func() {
+		s.start()
+	}()
+}
+
+// When new data is received, we determine if we can immediately send the request.
+// First, we check if a dispatch operation is already scheduled. If it is, we do nothing.
+// If no dispatch is scheduled, we verify if the required time interval has passed since the last send.
+// If the interval hasn't passed, we schedule the dispatch to occur when the threshold is met.
+// If the interval has passed, we initiate an immediate dispatch.
+func (s *Service) start() {
+	defer async.HandlePanic(s.panicHandler)
+	for {
+		select {
+		case <-s.ctx.Done():
+			return
+
+		case <-s.signalDispatch:
+			s.dispatchData()
+
+		case <-s.signalDataArrived:
+			if s.isDispatchScheduled {
+				continue
+			}
+
+			if time.Since(s.lastDispatch) <= throttleDuration {
+				s.scheduleDispatch()
+				continue
+			}
+
+			s.sendSignal(s.signalDispatch)
+		}
+	}
+}
+
+func (s *Service) dispatchData() {
+	s.isDispatchScheduled = false // Only accessed via a single goroutine, so no mutexes.
+	if !s.haveMetricsAndClients() {
+		return
+	}
+
+	// Get a copy of the metrics we want to send and batch them accordingly
+	var numberOfRemainingMetrics int
+	var metricsToSend []proton.ObservabilityMetric
+
+	s.withMetricStoreLock(func() {
+		numberOfMetricsToSend := min(len(s.metricStore), maxBatchSize)
+		metricsToSend = make([]proton.ObservabilityMetric, numberOfMetricsToSend)
+		copy(metricsToSend, s.metricStore[:numberOfMetricsToSend])
+		s.metricStore = s.metricStore[numberOfMetricsToSend:]
+		numberOfRemainingMetrics = len(s.metricStore)
+	})
+
+	// Send them out to the endpoint
+	telemetryEnabled := s.dispatchViaClient(&metricsToSend)
+
+	// If there are more metric updates than the max batch limit and telemetry is enabled for one of the clients
+	// then we immediately schedule another dispatch.
+	if numberOfRemainingMetrics > 0 && telemetryEnabled {
+		s.scheduleDispatch()
+	}
+}
+
+// dispatchViaClient - return value tells us whether telemetry is enabled
+// such that we know whether to schedule another dispatch if more data is present.
+func (s *Service) dispatchViaClient(metricsToSend *[]proton.ObservabilityMetric) bool {
+	s.log.Info("Sending observability data.")
+	s.userClientStoreLock.Lock()
+	defer s.userClientStoreLock.Unlock()
+
+	for _, value := range s.userClientStore {
+		if !value.isTelemetryEnabled(s.ctx) {
+			continue
+		}
+
+		if err := value.sendMetrics(s.ctx, proton.ObservabilityBatch{Metrics: *metricsToSend}); err != nil {
+			s.log.WithError(err).Error("Issue occurred when sending observability data.")
+		} else {
+			s.log.Info("Successfully sent observability data.")
+		}
+
+		s.lastDispatch = time.Now()
+		return true
+	}
+
+	s.log.Info("Could not send observability data. Telemetry is not enabled.")
+	return false
+}
+
+func (s *Service) scheduleDispatch() {
+	waitTime := throttleDuration - time.Since(s.lastDispatch)
+	if waitTime <= 0 {
+		s.sendSignal(s.signalDispatch)
+		return
+	}
+
+	s.log.Info("Scheduling observability data sending")
+
+	s.isDispatchScheduled = true
+	go func() {
+		defer async.HandlePanic(s.panicHandler)
+		select {
+		case <-s.ctx.Done():
+			return
+		case <-time.After(waitTime):
+			s.sendSignal(s.signalDispatch)
+		}
+	}()
+}
+
+func (s *Service) AddMetric(metric proton.ObservabilityMetric) {
+	s.withMetricStoreLock(func() {
+		metricStoreLength := len(s.metricStore)
+		if metricStoreLength >= maxStorageSize {
+			s.log.Info("Max metric storage size has been exceeded. Dropping oldest metrics.")
+
+			dropCount := metricStoreLength - maxStorageSize + 1
+			s.metricStore = s.metricStore[dropCount:]
+		}
+		s.metricStore = append(s.metricStore, metric)
+	})
+
+	s.sendSignal(s.signalDataArrived)
+}
+
+func (s *Service) RegisterUserClient(userID string, protonClient *proton.Client, telemetryService *telemetry.Service) {
+	s.log.Info("Registering user client, ID:", userID)
+
+	s.withUserClientStoreLock(func() {
+		s.userClientStore[userID] = &client{
+			isTelemetryEnabled: telemetryService.IsTelemetryEnabled,
+			sendMetrics:        protonClient.SendObservabilityBatch,
+		}
+	})
+
+	// There may be a case where we already have metric updates stored, so try to flush;
+	s.sendSignal(s.signalDataArrived)
+}
+
+func (s *Service) DeregisterUserClient(userID string) {
+	s.log.Info("De-registering user client, ID:", userID)
+
+	s.withUserClientStoreLock(func() {
+		delete(s.userClientStore, userID)
+	})
+}
+
+func (s *Service) Stop() {
+	s.log.Info("Stopping service")
+
+	s.cancel()
+	close(s.signalDataArrived)
+	close(s.signalDispatch)
+}
+
+// Utility functions below.
+func (s *Service) haveMetricsAndClients() bool {
+	s.metricStoreLock.Lock()
+	s.userClientStoreLock.Lock()
+	defer s.metricStoreLock.Unlock()
+	defer s.userClientStoreLock.Unlock()
+
+	return len(s.metricStore) > 0 && len(s.userClientStore) > 0
+}
+
+func (s *Service) withUserClientStoreLock(fn func()) {
+	s.userClientStoreLock.Lock()
+	defer s.userClientStoreLock.Unlock()
+	fn()
+}
+
+func (s *Service) withMetricStoreLock(fn func()) {
+	s.metricStoreLock.Lock()
+	defer s.metricStoreLock.Unlock()
+	fn()
+}
+
+// We use buffered channels; we shouldn't block them.
+func (s *Service) sendSignal(channel chan struct{}) {
+	select {
+	case channel <- struct{}{}:
+	default:
+	}
+}
+
+// ModifyThrottlePeriod - used for testing.
+func ModifyThrottlePeriod(duration time.Duration) {
+	throttleDuration = duration
+}
diff --git a/internal/user/user.go b/internal/user/user.go
index 40784655..be8addcf 100644
--- a/internal/user/user.go
+++ b/internal/user/user.go
@@ -31,6 +31,7 @@ import (
 	"github.com/ProtonMail/proton-bridge/v3/internal/events"
 	"github.com/ProtonMail/proton-bridge/v3/internal/safe"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/imapservice"
+	"github.com/ProtonMail/proton-bridge/v3/internal/services/observability"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/orderedtasks"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/sendrecorder"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/smtp"
@@ -86,6 +87,8 @@ type User struct {
 	imapService      *imapservice.Service
 	telemetryService *telemetryservice.Service
 
+	observabilityService *observability.Service
+
 	serviceGroup *orderedtasks.OrderedCancelGroup
 }
 
@@ -104,6 +107,7 @@ func New(
 	smtpServerManager smtp.ServerManager,
 	eventSubscription events.Subscription,
 	syncService syncservice.Regulator,
+	observabilityService *observability.Service,
 	syncConfigDir string,
 	isNew bool,
 ) (*User, error) {
@@ -122,6 +126,7 @@ func New(
 		smtpServerManager,
 		eventSubscription,
 		syncService,
+		observabilityService,
 		syncConfigDir,
 		isNew,
 	)
@@ -153,6 +158,7 @@ func newImpl(
 	smtpServerManager smtp.ServerManager,
 	eventSubscription events.Subscription,
 	syncService syncservice.Regulator,
+	observabilityService *observability.Service,
 	syncConfigDir string,
 	isNew bool,
 ) (*User, error) {
@@ -215,6 +221,8 @@ func newImpl(
 
 		serviceGroup: orderedtasks.NewOrderedCancelGroup(crashHandler),
 		smtpService:  nil,
+
+		observabilityService: observabilityService,
 	}
 
 	user.eventService = userevents.NewService(
@@ -318,6 +326,9 @@ func newImpl(
 	// Start Identity Service
 	user.identityService.Start(ctx, user.serviceGroup)
 
+	// Add user client to observability service
+	observabilityService.RegisterUserClient(user.id, client, user.telemetryService)
+
 	// Start SMTP Service
 	if err := user.smtpService.Start(ctx, user.serviceGroup); err != nil {
 		return user, fmt.Errorf("failed to start smtp service: %w", err)
@@ -586,6 +597,9 @@ func (user *User) Logout(ctx context.Context, withAPI bool) error {
 
 	user.tasks.CancelAndWait()
 
+	// Close user observability service.
+	user.observabilityService.DeregisterUserClient(user.id)
+
 	// Stop Services
 	user.serviceGroup.CancelAndWait()
 
@@ -619,6 +633,9 @@ func (user *User) Close() {
 	// Stop any ongoing background tasks.
 	user.tasks.CancelAndWait()
 
+	// Close user observability service.
+	user.observabilityService.DeregisterUserClient(user.id)
+
 	// Stop Services
 	user.serviceGroup.CancelAndWait()
 
diff --git a/internal/user/user_test.go b/internal/user/user_test.go
index 1b27ea72..ecc8f0f5 100644
--- a/internal/user/user_test.go
+++ b/internal/user/user_test.go
@@ -29,6 +29,7 @@ import (
 	"github.com/ProtonMail/proton-bridge/v3/internal/certs"
 	"github.com/ProtonMail/proton-bridge/v3/internal/events"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/imapservice"
+	"github.com/ProtonMail/proton-bridge/v3/internal/services/observability"
 	"github.com/ProtonMail/proton-bridge/v3/internal/services/smtp"
 	"github.com/ProtonMail/proton-bridge/v3/internal/telemetry/mocks"
 	"github.com/ProtonMail/proton-bridge/v3/internal/vault"
@@ -164,6 +165,7 @@ func withUser(tb testing.TB, ctx context.Context, _ *server.Server, m *proton.Ma
 		nullSMTPServerManager,
 		nullEventSubscription,
 		nil,
+		observability.NewService(context.Background(), nil),
 		"",
 		true,
 	)