diff --git a/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp b/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp
index c5201974..b42fcdd4 100644
--- a/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp
+++ b/internal/frontend/bridge-gui/bridge-gui/QMLBackend.cpp
@@ -167,18 +167,34 @@ void QMLBackend::connectGrpcEvents()
 //****************************************************************************************************************************************************
 void QMLBackend::retrieveUserList()
 {
-    QList<SPUser> users;
-    app().grpc().getUserList(users);
+    QList<SPUser> newUsers;
+    app().grpc().getUserList(newUsers);
 
     // As we want to use shared pointers here, we do not want to use the Qt ownership system, so we set parent to nil.
     // But: From https://doc.qt.io/qt-5/qtqml-cppintegration-data.html:
     // " When data is transferred from C++ to QML, the ownership of the data always remains with C++. The exception to this rule
     // is when a QObject is returned from an explicit C++ method call: in this case, the QML engine assumes ownership of the object. "
     // This is the case here, so we explicitly indicate that the object is owned by C++.
-    for (SPUser const& user: users)
-        QQmlEngine::setObjectOwnership(user.get(), QQmlEngine::CppOwnership);
+    for (SPUser const& user: newUsers)
 
-    users_->reset(users);
+    for (qsizetype i = 0; i < newUsers.size(); ++i)
+    {
+        SPUser newUser = newUsers[i];
+        SPUser existingUser = users_->getUserWithID(newUser->id());
+        if (!existingUser)
+        {
+            // The user is new. We indicate to QML that it is managed by the C++ backend.
+            QQmlEngine::setObjectOwnership(user.get(), QQmlEngine::CppOwnership);
+            continue;
+        }
+
+        // The user is already listed. QML code may have a pointer because of an ongoing process (for instance in the SetupGuide),
+        // As a consequence we do not want to replace this existing user, but we want to update it.
+        existingUser->update(*newUser);
+        newUsers[i] = existingUser;
+    }
+
+    users_->reset(newUsers);
 }
 
 
diff --git a/internal/frontend/bridge-gui/bridge-gui/UserList.cpp b/internal/frontend/bridge-gui/bridge-gui/UserList.cpp
index 8e822d71..9492c75c 100644
--- a/internal/frontend/bridge-gui/bridge-gui/UserList.cpp
+++ b/internal/frontend/bridge-gui/bridge-gui/UserList.cpp
@@ -142,6 +142,19 @@ void UserList::updateUserAtRow(int row, User const &user)
 }
 
 
+//****************************************************************************************************************************************************
+/// \param[in] userID The userID.
+/// \return The user with the given ID.
+/// \return A null pointer if the user could not be found.
+//****************************************************************************************************************************************************
+bridgepp::SPUser UserList::getUserWithID(QString const &userID) const
+{
+    QList<SPUser>::const_iterator it = std::find_if(users_.begin(), users_.end(), [userID](SPUser const & user) -> bool {
+        return user && user->id() == userID; });
+    return (it == users_.end()) ? nullptr : *it;
+}
+
+
 //****************************************************************************************************************************************************
 /// \param[in] row The row.
 //****************************************************************************************************************************************************
diff --git a/internal/frontend/bridge-gui/bridge-gui/UserList.h b/internal/frontend/bridge-gui/bridge-gui/UserList.h
index afbd18b0..e4117af4 100644
--- a/internal/frontend/bridge-gui/bridge-gui/UserList.h
+++ b/internal/frontend/bridge-gui/bridge-gui/UserList.h
@@ -44,6 +44,7 @@ public: // member functions.
     void removeUserAt(int row); ///< Remove the user at a given row
     void appendUser(bridgepp::SPUser const &user); ///< Add a new user.
     void updateUserAtRow(int row, bridgepp::User const &user); ///< Update the user at given row.
+    bridgepp::SPUser getUserWithID(QString const& userID) const; ///< Retrieve the user with the given ID.
 
     // the userCount property.
     Q_PROPERTY(int count READ count NOTIFY countChanged)