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99e6f00aaad0a1bc5daafc2b77546bab408587aa
proton-bridge/tests/features/user/kb_article_suggestions.feature

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@regression
Feature: The user reports a problem
Background:
Given bridge starts
And it succeeds
Scenario: The user wants to report a problem
Then the description "login on Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/automatically-start-bridge",
"title": "Automatically start Bridge"
},
{
"url": "https://proton.me/support/bridge-linux-login-error",
"title": "How to fix Proton Bridge login errors"
},
{
"url": "https://proton.me/support/invalid-password-error-setting-email-client",
"title": "Invalid password error while setting up email client"
}
]
"""
Scenario: The user wants to report a problem
Then the description "New Outlook for Windows" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/proton-mail-bridge-new-outlook-for-windows-set-up-guide",
"title": "Proton Mail Bridge New Outlook for Windows set up guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook#may-17",
"title": "Important notice regarding the New Outlook for Mac and issues you might face"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Setup Outlook Windows" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "I am seeing recovered messages folder in the email client" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/what-is-the-recovered-messages-folder-in-bridge",
"title": "What is the Recovered Messages folder in Bridge (and your email client)?"
}
]
"""
Scenario: The user wants to report a problem
Then the description "New Outlook for macOS" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
},
{
"url": "https://proton.me/support/proton-mail-bridge-new-outlook-for-windows-set-up-guide",
"title": "Proton Mail Bridge New Outlook for Windows set up guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook#may-17",
"title": "Important notice regarding the New Outlook for Mac and issues you might face"
}
]
"""
Scenario: The user wants to report a problem
Then the description "How to update Bridge" provides the following KB suggestions:
"""
[
{
"url":"https://proton.me/support/update-required",
"title":"Update required"
}
]
"""
Scenario: The user wants to report a problem
Then the description "automatic update" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/update-required",
"title": "Update required"
}
]
"""
Scenario: The user wants to report a problem
Then the description "restart Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/update-required",
"title": "Update required"
}
]
"""
Scenario: The user wants to report a problem
Then the description "message encryption" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/sending-pgp-emails-bridge",
"title": "Sending PGP emails in Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "pgp encryption" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/sending-pgp-emails-bridge",
"title": "Sending PGP emails in Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "gpg encryption" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/sending-pgp-emails-bridge",
"title": "Sending PGP emails in Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "connection issue with Thunderbird" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-thunderbird",
"title": "Proton Mail Bridge Thunderbird setup guide for Windows, macOS, and Linux"
},
{
"url": "https://proton.me/support/how-to-resolve-connection-issues-in-bridge",
"title": "How to resolve connection issues in Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "connection issue with Outlook" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
},
{
"url": "https://proton.me/support/how-to-resolve-connection-issues-in-bridge",
"title": "How to resolve connection issues in Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "connection issue with Apple Mail" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-apple-mail",
"title": "Proton Mail Bridge Apple Mail setup guide"
},
{
"url": "https://proton.me/support/how-to-resolve-connection-issues-in-bridge",
"title": "How to resolve connection issues in Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "combined mode" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/difference-combined-addresses-mode-split-addresses-mode",
"title": "Difference between combined addresses mode and split addresses mode"
}
]
"""
Scenario: The user wants to report a problem
Then the description "split mode" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/difference-combined-addresses-mode-split-addresses-mode",
"title": "Difference between combined addresses mode and split addresses mode"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Connection to server timed out" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/thunderbird-connection-server-timed-error",
"title": "Thunderbird: 'Connection to server timed out' error"
},
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Update required" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/update-required",
"title": "Update required"
}
]
"""
Scenario: The user wants to report a problem
Then the description "port already occupied error" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
},
{
"url": "https://proton.me/support/bridge-linux-login-error",
"title": "How to fix Proton Bridge login errors"
},
{
"url": "https://proton.me/support/invalid-password-error-setting-email-client",
"title": "Invalid password error while setting up email client"
}
]
"""
Scenario: The user wants to report a problem
Then the description "1143 port" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "1025 port" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "IMAP server" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "SMTP server" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Canary supported by Proton Mail Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "install a certificate for Apple Mail" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/apple-mail-certificate",
"title": "Why you need to install a certificate for Apple Mail with Proton Mail Bridge"
},
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
},
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
}
]
"""
Scenario: The user wants to report a problem
Then the description "configure Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-apple-mail",
"title": "Proton Mail Bridge Apple Mail setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Install Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Bridge on Linux" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Configure email client" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-apple-mail",
"title": "Proton Mail Bridge Apple Mail setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Bridge application" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "invalid password error" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/invalid-password-error-setting-email-client",
"title": "Invalid password error while setting up email client"
},
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
},
{
"url": "https://proton.me/support/bridge-linux-login-error",
"title": "How to fix Proton Bridge login errors"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Setup guide for Outlook" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Proton Mail Bridge Microsoft Outlook configuration" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook#may-17",
"title": "Important notice regarding the New Outlook for Mac and issues you might face"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Proton Mail Bridge Microsoft Outlook 2016" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/proton-mail-bridge-new-outlook-for-windows-set-up-guide",
"title": "Proton Mail Bridge New Outlook for Windows set up guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook#may-17",
"title": "Important notice regarding the New Outlook for Mac and issues you might face"
},
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Proton Mail Bridge Apple Mail setup guide" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-apple-mail",
"title": "Proton Mail Bridge Apple Mail setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Apple Mail setup configuration" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-apple-mail",
"title": "Proton Mail Bridge Apple Mail setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-thunderbird",
"title": "Proton Mail Bridge Thunderbird setup guide for Windows, macOS, and Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Outlook for macOS configuration" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook#may-17",
"title": "Important notice regarding the New Outlook for Mac and issues you might face"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook 2019 for macOS setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Thunderbird configuration" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-thunderbird",
"title": "Proton Mail Bridge Thunderbird setup guide for Windows, macOS, and Linux"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook#may-17",
"title": "Important notice regarding the New Outlook for Mac and issues you might face"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Outlook 2016 for macOS" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook 2019 for macOS setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
},
{
"url": "https://proton.me/support/proton-mail-bridge-new-outlook-for-windows-set-up-guide",
"title": "Proton Mail Bridge New Outlook for Windows set up guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Outlook 2019 for macOS" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook 2019 for macOS setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
},
{
"url": "https://proton.me/support/proton-mail-bridge-new-outlook-for-windows-set-up-guide",
"title": "Proton Mail Bridge New Outlook for Windows set up guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Proton Mail Bridge Microsoft Outlook for Windows 2013 setup guide" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "macOS and Outlook 11" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook 2019 for macOS setup guide"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-new-outlook",
"title": "Proton Mail Bridge new Outlook for macOS setup guide"
},
{
"url": "https://proton.me/support/proton-mail-bridge-new-outlook-for-windows-set-up-guide",
"title": "Proton Mail Bridge New Outlook for Windows set up guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "use PKGBUILD file for Linux" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "use DEB file for Linux" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "verify Bridge package for Linux" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Install Bridge for Linux using an RPM file" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
},
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "login errors on Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-login-error",
"title": "How to fix Proton Bridge login errors"
},
{
"url": "https://proton.me/support/invalid-password-error-setting-email-client",
"title": "Invalid password error while setting up email client"
},
{
"url": "https://proton.me/support/automatically-start-bridge",
"title": "Automatically start Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Missing system tray icon in Linux" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "how to receive notification" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-linux-tray-icon",
"title": "How to fix a missing system tray icon in Linux"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Bridge Manual update" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/update-required",
"title": "Update required"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Warning when installing Bridge on macOS" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
},
{
"url": "https://proton.me/support/apple-mail-certificate",
"title": "Why you need to install a certificate for Apple Mail with Proton Mail Bridge"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-macos-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook 2019 for macOS setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Certificate warning" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
},
{
"url": "https://proton.me/support/apple-mail-certificate",
"title": "Why you need to install a certificate for Apple Mail with Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Installing a certificate for Apple Mail on macOS" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/apple-mail-certificate",
"title": "Why you need to install a certificate for Apple Mail with Proton Mail Bridge"
},
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
},
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Bridge is not able to contact the server" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/how-to-resolve-connection-issues-in-bridge",
"title": "How to resolve connection issues in Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "lost connection" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/how-to-resolve-connection-issues-in-bridge",
"title": "How to resolve connection issues in Bridge"
},
{
"url": "https://proton.me/support/bridge-ssl-connection-issue",
"title": "Proton Mail Bridge connection issues with Thunderbird, Outlook, and Apple Mail"
},
{
"url": "https://proton.me/support/protonmail-bridge-clients-windows-outlook-2019",
"title": "Proton Mail Bridge Microsoft Outlook for Windows 2019 setup guide"
}
]
"""
Scenario: The user wants to report a problem
Then the description "internal error" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-internal-error",
"title": "How to fix an “internal error” warning on Proton Mail Bridge"
},
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
},
{
"url": "https://proton.me/support/bridge-linux-login-error",
"title": "How to fix Proton Bridge login errors"
}
]
"""
Scenario: The user wants to report a problem
Then the description "local cache" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-cant-move-cache",
"title": "How to fix a “can’t move cache” error on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "new emails are not arriving" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/how-to-troubleshoot-messages-received-with-a-delay-in-your-email-client",
"title": "How to troubleshoot messages received with a delay in your email client"
},
{
"url": "https://proton.me/support/not-receiving-messages-email-client",
"title": "How to troubleshoot not receiving new messages in your email client"
}
]
"""
Scenario: The user wants to report a problem
Then the description "I cannot find emails in my email client" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/how-to-troubleshoot-messages-received-with-a-delay-in-your-email-client",
"title": "How to troubleshoot messages received with a delay in your email client"
},
{
"url": "https://proton.me/support/not-receiving-messages-email-client",
"title": "How to troubleshoot not receiving new messages in your email client"
},
{
"url": "https://proton.me/support/protonmail-bridge-configure-client",
"title": "How to configure your email client for Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "emails are not arriving" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/not-receiving-messages-email-client",
"title": "How to troubleshoot not receiving new messages in your email client"
}
]
"""
Scenario: The user wants to report a problem
Then the description "invalid return path" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/resolve-invalid-return-path-error",
"title": "How to resolve the “Invalid Return Path” error when sending messages from your email client"
},
{
"url": "https://proton.me/support/invalid-password-error-setting-email-client",
"title": "Invalid password error while setting up email client"
}
]
"""
Scenario: The user wants to report a problem
Then the description "I get This computer only folder in Outlook" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/this-computer-only-folder-outlook",
"title": "How to troubleshoot “This computer only” folders in Outlook for Windows"
}
]
"""
Scenario: The user wants to report a problem
Then the description "I cannot access keychain on Proton Mail Bridge" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-cannot-access-keychain",
"title": "How to fix “cannot access keychain” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "I get an address list has changed warning" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-address-list-has-changed",
"title": "How to fix “the address list has changed” warning on Proton Mail Bridge"
},
{
"url": "https://proton.me/support/difference-combined-addresses-mode-split-addresses-mode",
"title": "Difference between combined addresses mode and split addresses mode"
},
{
"url": "https://proton.me/support/macos-certificate-warning",
"title": "Warning when installing Proton Mail Bridge on macOS"
}
]
"""
Scenario: The user wants to report a problem
Then the description "failed to parse message" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/failed-to-parse-message-error",
"title": "Troubleshooting “failed to parse message” errors"
}
]
"""
Scenario: The user wants to report a problem
Then the description "I get an IMAP login failed warning" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/bridge-imap-login-failed",
"title": "How to fix an “IMAP Login failed” warning on Proton Mail Bridge"
},
{
"url": "https://proton.me/support/automatically-start-bridge",
"title": "Automatically start Bridge"
},
{
"url": "https://proton.me/support/port-already-occupied-error",
"title": "How to fix “IMAP or SMTP port error” on Proton Mail Bridge"
}
]
"""
Scenario: The user wants to report a problem
Then the description "Checking mail server capabilities notice" provides the following KB suggestions:
"""
[
{
"url": "https://proton.me/support/resolve-checking-server-notice",
"title": "How to resolve issues with “Checking mail server capabilities” notice in Thunderbird"
}
]
"""
Scenario: The user wants to report a problem
Then the description "xoxoxo" provides the following KB suggestions:
"""
[]
"""
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